These Terms and Conditions govern the provision of asbestos surveys, DDA (Disability Discrimination Act) assessments, and fire risk assessments by Sterling Technical Services Ltd. (“the Company”) to the client (“the Client”).
By booking or commissioning our services, the Client agrees to be bound by these terms.
1. Definitions and Interpretation
- “Company” means Sterling Technical Services Ltd.
- “Client” means the person, firm, company, or organization purchasing services from the Company.
- “Services” means any asbestos survey, DDA assessment, fire risk assessment, or related technical service provided by the Company.
- “Report” means the final written document or findings delivered to the Client following the completion of the Services.
2. Quotations and Booking
- All quotations provided by the Company are valid for 30 days from the date of issue unless otherwise agreed in writing.
- A contract is formed only when the Client accepts a quotation in writing or schedules an appointment for the Services.
3. Payment Terms
- Payment is strictly due in full before the final Report is released or sent to the Client.
- The Company reserves the right to withhold all findings, drafts, and final Reports until cleared funds have been received.
- Payment methods accepted include bank transfer (BACS), debit/credit card, or other methods explicitly agreed upon in writing.
4. Overdue Invoices and Late Interest
- Invoices are considered overdue if payment is not received in accordance with the agreed payment terms prior to report delivery, or if a separate credit arrangement (if applicable) has lapsed.
- Overdue invoices will be charged a 1% interest fee per month (or part thereof) on the outstanding balance from the due date until the date of actual payment.
5. Client Obligations and Site Access
- The Client must ensure that the Company’s surveyors or assessors have safe, unhindered access to all relevant areas of the property at the scheduled date and time.
- The Client must inform the Company of any known hazards, risks, asbestos locations, or structural issues prior to the visit.
- If access is denied, unsafe, or delayed through no fault of the Company, a cancellation or abortive visit fee may apply.
6. Scope of Services & Reports
- Asbestos Surveys: Conducted in accordance with current HSE guidelines (e.g., HSG264). Destructive/intrusive sampling may be required for Management or Refurbishment/Demolition surveys as agreed.
- Fire Risk Assessments & DDA Assessments: Based on visual inspections and observations made during the site visit. Recommendations are advisory and intended to assist the Client in meeting their statutory duties.
- Reports are prepared solely for the named Client and reliance upon them by third parties is strictly prohibited unless agreed in writing by the Company.
7. Limitation of Liability
- The Company maintains professional indemnity insurance. Liability for any direct loss or damage arising from the Services shall be limited to the total fee paid by the Client for the specific service in question.
- The Company is not liable for indirect or consequential losses, business interruption, or failure to uncover hidden defects or concealed materials that could not reasonably be accessed during a non-destructive inspection.
8. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.